Privacy Policy

Flyhigh Services Limited and its affiliates (hereinafter referred to as the “Company“, “we” or “us“) are committed to maintaining the privacy of every current, former and prospective website user. This Privacy & Cookie Policy (hereinafter referred to as the “Policy“) establishes the basis for dealing with information that we collect on this website (hereinafter referred to as the “Website“).

Information We Collect

We collect the following information when you use the Website:

  • geographical location;
  • name and email (in case you complete the contact form)
  • pages of the Website you visit;
  • a source which led you to the Website.

We may also collect personal information about you from e-mails sent to us or agreements entered into with us in the course of establishing or maintaining a relationship with us.

Who Can Access The Information We Collect?

The Company may disclose your information to its affiliates and its and their agents and third-party providers inside or outside your country of residence. All parties having access to personal data collected through this website are obliged to comply with applicable data protection laws.

The Company may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order or official request, or under any and for the purposes of any guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.

Security of Data Transfers

Please note that data transferred via public networks, such as the Internet or an email service, may be viewed by others. Information transmitted via the internet (such as online forms) and content received online may under certain circumstances be transmitted via third-party networks. The Company cannot guarantee banking, commercial or tax secrecy nor the confidentiality of messages or documents transmitted via such open networks or networks from third parties.

If you disclose personal information via an open network or a third-party network, you should be aware that your data may be lost or that third parties may be able to gain access to this information and consequently gather and make use of the data without your consent. In particular, while individual data packets are often encrypted, the names of the sender and recipient are not. A third party could, therefore, be able to draw conclusions about existing bank accounts or business relationships or ones that are subsequently established. Even if both the sender and recipient are located in the same country, data may also be transmitted regularly and without controls via such networks to other countries, including to countries that do not afford the same level of data protection as your country of domicile. We accept no responsibility for the security of your data during transmission via the internet and cannot be held liable for any direct or indirect losses. We ask that you use alternative methods of communication if you deem this to be necessary or appropriate for security reasons.

Protection, Processing and Use of Personal Data

We use your personal information to enhance the quality of the products or services we wish to provide to you or in connection with your investments with or through us and to maintain contact details for those with whom we deal. We restrict access to personal information about you to those employees, agents or other parties who need to know that information to provide products or services to you or in connection with your investments with or through us. We do not use your personal data for purposes other than as set out above or disclose to any third party any personal information about our customers, investors, partners, agents, consultants, except with the consent of such person or as otherwise permitted or required by law. However, on an occasional basis, we may use your personal information for the purposes other than mentioned above and by agreeing with conditions of this Policy, you consent to this processing.

In cases where we believe that additional products and services may be of interest to you, we may share your personal information with affiliates of the Company to the extent permitted by applicable law. We may also disclose this information to firms that perform services on our behalf to the extent permitted by applicable law. These service providers are required to treat the information confidentially and use it only for the purpose for which it is provided. Certain jurisdictions may have more stringent privacy requirements that will prevent disclosure of your personal information to any other person or entity, including affiliates. We will retain your personal information in accordance with applicable data protection laws for so long as it is needed.

If you reject to provide us with your personal data via the contact form on the Website, e-mail or any other means available for this purpose from time to time, we will not be able to consider your investment proposal, offer a product or a service to you, and provide you with any information on possible ways of establishing a relationship with us, except for the data already available on the Website.

Upon providing us with your personal data and consent for the processing of your personal data, you are entitled to withdraw the consent for processing at any time.

Please note that we don’t collect and process the personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, data concerning your sex life or sexual orientation.

Where Is My Information Stored?

Information submitted to the Company will be transferred to, processed, and stored in Latvia. If you post or transfer any Information to or through our Website, you are agreeing to your information being hosted and accessed in Latvia.

How Secure Is My Information?

We are committed to protecting the security of your personal information and take reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us, accordingly, you acknowledge that you do so at your own risk.

Once we receive your data, we protect it on our servers using a combination of technical, physical, and logical security safeguards. We recommend that you take the appropriate steps to secure all devices that you use in connection with our Website.

How Long Is Personal Data Retained

You can remove your personal data from the Company’s systems at any time by submitting the removal request to the contact e-mail of the Company. However, we may keep some of your personal data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.

For EU Users

The Company may use, process, and store personal data listed in the “Information we collect” section. We rely on your consent to process personal data to send promotional emails and to place cookies on your devices. In some cases, we may process Personal Data pursuant to legal obligation or to protect your vital interests or those of another person.

What Rights Do I Have, and How Can I Exercise Them?

Individuals located in the European Union (EU) have certain rights in respect to their personal information, including the right to access, correct, or delete personal data we process through your use of the Website and further cooperation with us. If you’re a user based in the EU, you can:

  • request a personal data report by submitting a respective request to the contact e-mail of the Company. This report will include the personal data we have about you, provided to you in a structured, commonly used, and portable format. Please note that we may request additional information from you to verify your identity before we disclose any information;
  • have your personal data corrected or deleted;
  • object to us processing your personal data. You can ask us to stop using your personal data;
  • complain to a regulator. If you’re based in the EU and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.

Cookies

All websites of the Company and its affiliates use cookies for statistical purposes and to improve user experience. One of the cookies we use is essential for parts of the site to operate and has already been set. This site does not work without cookies. By using this website, you agree to the use of cookies for this purpose.

What is a cookie?

Cookies are small files which are stored on your device to keep track of your visit to the website and your preferences; as you move between pages, and sometimes to save settings between visits. Cookies help the builders of websites gather statistics about how often people visit certain areas of their website and help in tailoring websites to be more useful and user-friendly.

How are cookies used in this Website?

The cookies we store on the Website are used to:

  • track the number, and type of visits to the Website, and its pages, in order for us to determine which parts of the Website are working well, and which need improvement,
  • store your preferences, for screen layouts, including your preferred language and country,
  • gather statistics on the number of users and their usage patterns,
  • improve the speed and performance of the Website pages.

Third party cookies and partners

Occasionally we will use third-party plug-ins and components to improve the user’s experience and our online advertising campaigns. These components may also use cookies for similar purposes. Neither the third party nor the Company has access to any data collected by the other via cookies.

We may use cookies to display the advertisements when you visit third party websites with whom we have marketing relationships.

Under certain circumstances, these third parties may collect anonymized information about your use of our and other websites and make these anonymized data available to us, including, but not limited to, your geographical details, your user behaviour on the Website or the names of websites on which you were shown ads.

We may use this information to provide you with more relevant and useful advertising and help us improve the effectiveness of our advertising efforts.

Deleting Cookies

You may opt-out of cookies (and the use of this Website) at any time, by deleting the cookies that were set by the Website. This can be done via the settings of your internet browser, by deleting cache, browsing history and cookies.

Links

This Site may contain hyperlinks to other websites that are not operated or monitored by the Company. These other websites are not subject to this Policy and we are not responsible for their content or for the policy they apply to the treatment of personal data. Your use of these links will be at your own risk.

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